3CX

Your Communications System

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers - anywhere, anytime.

3CX brings your phone system everywhere you need it to be

What makes 3CX great?

Telephony, everywhere

Support for a wide range of hardware IP phones. Web and mobile apps for remote working.

Video conferencing

Video conference with up to 250 participants. Included as standard with every system, no add-ons needed.

Live chat

Talk with your customers in real time via your website, Facebook or WhatsApp.

Integrations

Connect 3CX to your CRM, Microsoft Teams, and Microsoft 365.

Low cost

Save money on your phone bills, addons, and hardware costs by choosing 3CX.

Flexible

Keep your existing phone numbers, and bring your existing phones with you.

Secure

3CX includes advanced security features, encryption for calls and SIP attack detection.

Install anywhere

3CX is available as a hosted solution, or install it on-premise on your own hardware.

Voicemail

Voicemail can be accessed both from the user’s phone and from the end-user control panel.

Call recording

Easily record calls, and play them back with 3CX’s easy to use control panel.

Opening hours and Holidays

Set your opening hours and company holidays so that your phones always do the right thing at the right time. Handle out-of-hours calls with ease, sending them to voicemail, a recorded message, or an on-call user.

On-hold music

Putting someone on hold doesn’t have to mean they’re sat in silence. Choose from our included on-hold music tracks to play to your callers, or upload your own MP3 and we’ll use that instead.

Caller menus (IVR)

Need a professional-sounding menu to route calls to the right people? Our easy to use IVR builder lets you put menus together in seconds.

Callflows

Get calls to where they need to go. Our drag-and-drop callflow builder makes routing calls incredibly easy, no matter how complex your requirements.

Easy user management

Whether you just need a single user or hundreds of users, our Telecom Control Panel makes it easy to set things up exactly the way you want.

Device provisioning

Configure the phones of your entire team in minutes. 3CX can automatically provision phones from a variety of popular vendors including Fanvil, Gigaset, Grandstream, Polycom, Snom and Yealink.

£ 175 /year
(per system, not per user)

Next-gen phone system
Use with File Sanctuary SIP trunks
Enable working from home
Live chat, WhatsApp, and team messaging
Video conferencing
Call flows, queues, IVRs, business hours routing
Mobile and desktop apps
Desk phone support
Available hosted or self-host on premise
Call recording
CRM integration
Hot desking
Microsoft 365 integration
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£ 220 /year
(per system, not per user)

Next-gen phone system
Use with File Sanctuary SIP trunks
Enable working from home
Live chat, WhatsApp, and team messaging
Video conferencing
Call flows, queues, IVRs, business hours routing
Mobile and desktop apps
Desk phone support
Available hosted or self-host on premise
Call recording
CRM integration
Hot desking
Microsoft 365 integration
Microsoft Teams integration
Skill based routing
Start/stop call recording on-demand

3CX