What makes our CityFibre FTTP broadband great?
Available to 10% of UK premises
No mid-contract price increases
FTTP download speeds of 900Mbps
FTTP upload speeds of 900Mbps
Unlimited Downloads
Unlimited Uploads
IPv4 and IPv6 natively supported
UK-based phone and ticket support
Choose the router you want
Expand Wi-Fi with FRITZ!Repeaters
FTTP CF 160 Residential
Average speeds:150Mbps down / 150Mbps up
inc VAT
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Unlimited downloads
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Unlimited uploads
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No fair use policy
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150Mbps average download speed (max 160Mbps)
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150Mbps average upload speed
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Free installation with 12 month contract
FTTP CF 1000 Residential
Average speeds:900Mbps down / 900Mbps up
inc VAT
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Unlimited downloads
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Unlimited uploads
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No fair use policy
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900Mbps average download speed (max 1000Mbps)
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900Mbps average upload speed
-
Free installation with 12 month contract
FTTP CF 160 Business
Average speeds:150Mbps down / 150Mbps up
ex-VAT
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
150Mbps average download speed (max 160Mbps)
-
150Mbps average upload speed
-
Free installation with 12 month contract
FTTP CF 1000 Business
Average speeds:900Mbps down / 900Mbps up
ex-VAT
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
900Mbps average download speed (max 1000Mbps)
-
900Mbps average upload speed
-
Free installation with 12 month contract
Our FRITZ!Box routers provide amazing performance at a great price
We believe in choice, and we know that different customers have different needs when it comes to router hardware. That’s why we offer a choice of FRITZ!Box router models. File Sanctuary broadband customers get significant discounts on these routers, and they’re yours to keep forever. We don’t lock them to our network either, so if you want to use them with a different ISP in future, you’re free to do so — although we hope you’ll be delighted with our service!
Setup couldn’t be simpler: just plug them in to your File Sanctuary broadband, wait 10 minutes, and they’ll set themselves up automatically with your broadband connection details.
Click the buttons below to learn more about our two FRITZ!Box routers, as well as the optional FRITZ!Repeater and FRITZ!Fon accessories.
FRITZ!Box 7690
Our futureproof router, with Wi-Fi 7 technology and support for broadband speeds up to 2.5Gbps
£180 + VAT £216 inc VAT for File Sanctuary broadband customers(RRP £274.17 + VAT£329 inc VAT)
Now available!
Wi-Fi 7 – the new generation of Wi-Fi with multi-gigabit!
Wi-Fi 7 brings top Wi-Fi speeds and offers even more powerful connections for multiple devices. It’s therefore ideal for real-time applications such as gaming, virtual reality or video calls. Wi-Fi 7 is perfectly integrated into the FRITZ! ecosystem – all wireless devices work together optimally in the Mesh Wi-Fi, supplying you with top speeds.
The seventh generation of Wi-Fi has a few tricks up its sleeve to help perfect your Wi-Fi experience: Multi-Link Operation (MLO) means Wi-Fi 7 devices can transmit data on multiple frequency bands simultaneously. With punctured mode, your Wi-Fi can circumvent interference. Your FRITZ!Box automatically ensures you have the best connection.
The new Wi-Fi 7 standard adapts to your current environment and also works perfectly with all older wireless devices.
Mesh Wi-Fi with FRITZ!
The FRITZ!Box 7690 supports Mesh Wi-Fi, meaning your videos, music and photos seamlessly reach every corner of your home, apartment or office. FRITZ!Repeater, FRITZ!Powerline or other FRITZ!Box models adopt the settings of the FRITZ!Box at the internet connection and all devices are always optimally connected – automatically and reliably.
With Mesh you enjoy high speeds while surfing, streaming or gaming. Instead of waiting for breathtaking 4K streaming and your favorite music, your media will wait for you.
Automate your Smart Home with Zigbee
The FRITZ!Box 7690 is the ideal hub for your smart home, offering practical automation for energy, heating, lighting and more. Control your Smart Home devices with schedules, scenes or routines. The FRITZ!Box supports Smart Home products via DECT. It also integrates smart home devices from other manufacturers, such as LED lights, via Zigbee. The FRITZ!App Smart Home is the ideal remote control for your FRITZ! Smart Home, both at home and on the go.
The USB port is perfect for FRITZ!NAS and the FRITZ! media server: Connect an external hard drive to your FRITZ!Box and you have access to it throughout your home network.
Making phone calls fun
The FRITZ!Box 7690 includes a complete telephone system. You can register up to six DECT phones to the built-in DECT base station; with FRITZ!Fon you’ll never want to hang up the phone! In addition, you can set up up to five answering machines and manage call lists. Notifications about missed calls or incoming voice messages ensure you’re always up to date. You can also sync your online contacts from Google, Apple and many more with your FRITZ!Box.
FRITZ!Apps for added convenience
With the FRITZ!Apps you can also use your smartphone to access FRITZ!Box convenience features, make phone calls in the home network and keep an eye on your Smart Home.
FRITZ!Box, for safety’s sake
The security concept covers all areas of the FRITZ!Box: secure browsing thanks to the built-in firewall, Wi-Fi protected with an individual network key upon delivery, and guest access that lets friends and family access the internet but not your home network. These and many other features make your communication secure.
FRITZ!OS: The genius behind FRITZ!
FRITZ!OS is the smart operating system for all FRITZ! products. It combines ease-of-use with versatile features and comprehensive security. A clear user interface and wizards accompany you every step of the way. Regular updates keep your FRITZ!Box up to date – you can also turn on automatic updates.
FRITZ!Box 7530 AX
A great cost-effective router, with Wi-Fi 6 technology and support for broadband speeds up to 1Gbps
£90 + VAT £108 inc VAT for File Sanctuary broadband customers(RRP £165.83 + VAT£199 inc VAT)
Wi-Fi 6 – High-speed Wi-Fi for all devices
Smartphones, tablets, game consoles and computers – the number of devices per household is increasing all the time. The FRITZ!Box 7530 AX is designed for this and supports next-generation Wi-Fi 6. New transmission methods ensure top Wi-Fi speeds. And best of all: Wi-Fi 6 achieves optimal data rates even when you’ve got multiple devices connected to your home network at the same time.
Established standards such as Wi-Fi 5 and 4 also ensure compatibility with all devices.
Mesh Wi-Fi with FRITZ!
The FRITZ!Box 7530 AX supports Mesh Wi-Fi, meaning your videos, music and photos seamlessly reach every corner of your home, apartment or office. FRITZ!Repeater, FRITZ!Powerline or other FRITZ!Box models adopt the settings of the FRITZ!Box at the internet connection and all devices are always optimally connected – automatically and reliably.
With Mesh you enjoy high speeds while surfing, streaming or gaming. Instead of waiting for breathtaking 4K streaming and your favorite music, your media will wait for you.
Making phone calls fun
The FRITZ!Box 7530 AX includes a complete telephone system. You can register up to six DECT phones to the built-in DECT base station; with FRITZ!Fon you’ll never want to hang up the phone! In addition, you can set up up to five answering machines and manage call lists. Notifications about missed calls or incoming voice messages ensure you’re always up to date. You can also sync your online contacts from Google, Apple and many more with your FRITZ!Box.
FRITZ!Apps for added convenience
With the FRITZ!Apps you can also use your smartphone to access FRITZ!Box convenience features, make phone calls in the home network and keep an eye on your Smart Home.
FRITZ!Box, for safety’s sake
The security concept covers all areas of the FRITZ!Box: secure browsing thanks to the built-in firewall, Wi-Fi protected with an individual network key upon delivery, and guest access that lets friends and family access the internet but not your home network. These and many other features make your communication secure.
FRITZ!OS: The genius behind FRITZ!
FRITZ!OS is the smart operating system for all FRITZ! products. It combines ease-of-use with versatile features and comprehensive security. A clear user interface and wizards accompany you every step of the way. Regular updates keep your FRITZ!Box up to date – you can also turn on automatic updates.
FRITZ!Repeater 3000 AX
Expand your Wi-Fi coverage to get great signal in every spot of your home or office
£100 + VAT £120 inc VAT for File Sanctuary broadband customers(RRP £157.50 + VAT£189 inc VAT)
Wi-Fi 6 meets the needs of networks with an ever increasing number of wireless devices. Smartphones, tablets, PCs, 4K TVs, speakers, and smart lights: more and more devices are being used simultaneously in your Wi-Fi network.
The FRITZ!Repeater 3000 AX operates on three Wi-Fi bands that are intelligently used in parallel. As a result, the FRITZ!Repeater 3000 AX always chooses the most efficient path to the router and the connected wireless devices. As a result, all connections in the home network achieve high data rates and even the most demanding Wi-Fi scenarios can be realized.
The FRITZ!Repeater 3000 AX supports Mesh Wi-Fi, meaning your videos, music and photos seamlessly reach every corner of your home, apartment or office. How does it work? The FRITZ! devices work together as part of a single network, communicating with each other and optimizing wireless devices and network usage.
With Mesh you enjoy high speeds while surfing, streaming or gaming. Instead of waiting for breathtaking HD television and your favorite music, your media will wait for you.
The FRITZ!Repeater 3000 AX supports uncomplicated, automatic registration using the Wi-Fi Protected Setup (WPS) standard. A touch of a button is all it takes: Repeaters and WPS-enabled routers, such as FRITZ!Box, then connect automatically. The FRITZ!Repeater adopts the Wi-Fi settings and is ready for use immediately.
Wireless freedom
The two gigabit LAN ports, via which the latest network-compatible devices can be integrated into the home network without Wi-Fi, ensure high speeds. The FRITZ!Repeater 3000 AX bridges the distance to the router via Wi-Fi or cable. And if your home already has cables, the repeater can switch to LAN bridge operating mode so that an existing network cable or FRITZ!Powerline can be used to connect to the router. This means even longer distances can be bridged effortlessly.
From ideal positioning to the optimum frequency channel: The repeater supports you with LEDs, FRITZ!App Wi-Fi, software wizards and a clear, user-friendly interface. The FRITZ!Repeater 3000 AX also benefits from new features provided in free updates.
Secure encryption for Wi-Fi networks
In addition to the established WPA2 encryption method, the FRITZ!Repeater 3000 AX also supports the latest WPA3 method with enhanced security features. This allows the repeater to establish secure connections to modern routers and your Wi-Fi is well protected.
FRITZ!Fon C6
Make HD calls with our DECT phone that pairs perfectly with your FRITZ!Box and File Sanctuary VoIP
£65 + VAT £78 inc VAT for File Sanctuary broadband customers(RRP £75 + VAT£90 inc VAT)
User friendliness is very important to us. Making phone calls convenient for you Thanks to the updated ergonomics and intuitive operation, the FRITZ!Fon C6 is even easier to hold when making calls. The feel of the keypad is even better and the tactile keys make the phone safe and easy to use.
Individual start screens and designs
Keep an overview of your calls or select a start screen that displays the technical data of your FRITZ!Box such as its connection status and wireless LAN usage. Alternatively, opt for the retro design with an analog clock in different designs. The choice is yours!
For ultimate speech intelligibility, the FRITZ!Fon C6 supports HD telephony, which transmits voices more naturally than traditional voice transmission. Phone calls are fun – with the FRITZ!Fon C6 and its clear, pleasant sound.
Making phone calls fun
The FRITZ!Fon C6 offers all of the familiar FRITZ!Fon features, including HD telephony, an answering machine, and multiple telephone books. Convenience features such as Smart Home applications, web radio, receiving emails, baby monitors or alarms are also included.
New features such as the display of town/city or country names for calls or the addition of up to five own ring tones are also available for the FRITZ!Fon C6 thanks to FRITZ!OS 7.
Configuring the FRITZ!Fon C6 is so easy and takes no time at all. Simply register the phone on the DECT base station and you’re all set. You can either add numbers and contacts for all phones in the FRITZ!Box menu or save them directly in the FRITZ!Fon.
Combine a FRITZ!Box that has a DECT base station and the FRITZ!Fon and take complete advantage of a dream team in the world of telephony! Together, all of the FRITZ!Fon C6’s features are available to you, with new ones added via regular updates.
Carefree calling
The FRITZ!Fon C6 is equipped with latest voice encryption standards upon delivery. There’s no additional configuration needed – You can use the phone right away.
Frequently asked questions
We strongly recommend using one of our FRITZ!Box routers, as they’re battle-tested and we know that they work well on our network to get the best possible speeds. If you use our routers, our support team can also provide extended support for your router even as far as helping you with things such as changing your Wi-Fi settings, configuring port forwarding, helping you set up your VoIP service, and more.
You might have bought your own router or have one from your existing ISP, and you may be wondering if you can use it on our network. We offer a standards-based service and we don’t do anything to block third party routers. Provided your existing router is compatible with the technical standards relevant to the service you’re ordering from us, then you may find your existing router will work with our services. There are some caveats however:
- Many third-party routers falter at ultrafast speeds due to having hardware that cannot keep up with such high speeds. We recommend checking the maximum WAN-to-LAN routing speed for your router, as this is often different from (and sometimes significantly below) the speed of the WAN interface.
- We do not provide configuration support for third party routers beyond the PPPoE connection configuration settings. This means that if you need help managing your Wi-Fi network, changing port forwarding settings, etc, you will need to resolve this on your own. If this is something you’re likely to need help with, you should choose one of our routers instead.
- Some ISPs provide routers that are locked to their network, or use different technologies. These routers can usually only be used with the service provider that issued the device, so you won’t be able to use those routers with us. Examples of companies that provide locked or incompatible routers are Virgin Media, BT, Plusnet, and Sky, although they are not the only companies that use locked routers.
- If you encounter any technical issues that turn out to be caused by your router, we might need to suggest that you use one of our routers instead.
Standard costs
Activation charges
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FTTP Activation (12 month contract) FREE
If you don't have CityFibre FTTP yet but would like to order it, we'll install it for you for free, subject to a 12 month minimum contract.
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FTTP Activation (1 month contract) £66 inc VAT
If you don't have CityFibre FTTP yet but would like to order it with a shorter contract term, you will need to pay for the installation charges.
Migration charges
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FTTP Migration (12 month contract) FREE
If you wish to migrate your CityFibre FTTP service to us from another CityFibre FTTP provider, there is no charge to do so, subject to a 12 month minimum contract. You must already have an active CityFTTP service to migrate. Stopped CityFibre FTTP lines, or migrations from Openreach services would be new installs.
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FTTP Migration (1 month contract) £66 inc VAT
If you wish to migrate your CityFibre FTTP service to us from another CityFibre FTTP provider, but would like to order it with a shorter contract term, you will need to pay for the migration charges. You must already have an active CityFTTP service to migrate. Stopped CityFibre FTTP lines, or migrations from Openreach services would be new installs.
Modify charges
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Cease Charge £43.20 inc VAT
If you cease a broadband connection our carrier applies this fee to disconnect FTTP service. You do not have to pay this if you're simply switching to another provider (unless that provider is using LLU). You do have to pay this if you cease your FTTP service, or if your new provider is using LLU. File Sanctuary does not profit from this charge, this charge is passed along to you at cost price.​
Standard costs
Activation charges
-
FTTP Activation (12 month contract) FREE
If you don't have CityFibre FTTP yet but would like to order it, we'll install it for you for free, subject to a 12 month minimum contract.
-
FTTP Activation (1 month contract) £55 + VAT
If you don't have CityFibre FTTP yet but would like to order it with a shorter contract term, you will need to pay for the installation charges.
Migration charges
-
FTTP Migration (12 month contract) FREE
If you wish to migrate your CityFibre FTTP service to us from another CityFibre FTTP provider, there is no charge to do so, subject to a 12 month minimum contract. You must already have an active CityFTTP service to migrate. Stopped CityFibre FTTP lines, or migrations from Openreach services would be new installs.​
-
FTTP Migration (1 month contract) £55 + VAT
If you wish to migrate your CityFibre FTTP service to us from another CityFibre FTTP provider, but would like to order it with a shorter contract term, you will need to pay for the migration charges. You must already have an active CityFTTP service to migrate. Stopped CityFibre FTTP lines, or migrations from Openreach services would be new installs.​
Modify charges
-
Cease Charge £36 + VAT
If you cease a broadband connection our carrier applies this fee to disconnect CityFibre FTTP service. You do not have to pay this if you're simply switching to another CityFibre provider. You do have to pay this if you cease your CityFibre FTTP service, or if your new provider is not using the CityFibre network. File Sanctuary does not profit from this charge, this charge is passed along to you at cost price.​