Fibre to the Premises

Ultrafast FTTP broadband with average speeds up to 900Mbps

What makes our FTTP broadband great?

Available to 48% of UK premises

FTTP coverage continues to expand rapidly, and we’re now able to provide Openreach FTTP services to over 15.9 million premises in the UK. Find out if FTTP is available at your address using our broadband checker.

No mid-contract price increases

Unlike many other ISPs, we do not increase prices during your contract term. The amount listed is the price you pay throughout your contract term, no unpleasant price increase surprises.

FTTP download speeds of 900Mbps

By serving your property with fibre optic cabling, we’re able to provide average speeds of 900Mbps on our top-tier plan (with a maximum of 1000Mbps), ensuring you have the fastest speeds available on our network. This is the next-best thing to a dedicated leased line, at a fraction of the cost.

FTTP upload speeds of 110Mbps

Whether you’re sending important files to colleagues, a video to YouTube, or a photo to Instagram, you want it to happen fast. Our top-tier FTTP connections have upload speeds as fast as 110Mbps on average (with a maximum of 115Mbps), allowing you to push data out to the internet at blistering speeds, with no restrictions.

Unlimited Downloads

There are no usage restrictions on the amount you download on your FTTP connection, no time-of-day restrictions, and no fair usage policies, just a promise that we’ll do our best to keep our network running fast.

Unlimited Uploads

Just the same as with downloads, we don’t restrict how much you can upload on your FTTP connection, and you are free to upload as much as your connection can support, at any time of the day.

IPv4 and IPv6 natively supported

We fully support both IPv4 and IPv6 on our broadband connections. You can have a dynamic IPv4 address for free, or a static IP for ÂŁ2/month + VAT. A huge /48 IPv6 allocation can also be routed to you free of charge.

UK-based phone and ticket support

Our friendly support team is based in Middlesbrough, in the North East. Calls are answered by our expert staff, the very same team who handle your support tickets. Phone support hours are 10am-6pm Monday to Friday.

Choose the router you want

We let you choose from two great FRITZ!Box routers, so you can get the balance of performance vs price that’s best for you. When you buy a router from us it’s yours to keep, and we make everything as simple as possible. Just plug it in, wait 10 minutes, and it’ll set itself up automatically. No need to mess around with settings screens! Learn more about our range of FRITZ!Box routers.

Expand Wi-Fi with FRITZ!Repeaters

Have a larger property? Thick walls? Struggling with your Wi-Fi dropping out in certain places? We’ve got the ideal solution for you. Our FRITZ!Repeater devices are specially designed to pair with our FRITZ!Box routers, providing strong Wi-Fi coverage around your home or office. They’re extremely easy to set up, but we’re on hand to help if you need. Learn more about our FRITZ!Repeater devices.

FTTP 80/20

Average speeds:
67Mbps down / 18Mbps up
£ 38 /month
inc VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 67Mbps average download speed
    (max 80Mbps)
  • 18Mbps average
    upload speed
  • Your choice of a 12 or 18 month contract
  • Free installation with 18 month contract
  • Free migration with 12 month contract

FTTP 160/30

Average speeds:
150Mbps down / 27 Mbps up
£ 40 /month
inc VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 150Mbps average download speed
    (max 160Mbps)
  • 27Mbps average
    upload speed
  • Your choice of a 12 or 18 month contract
  • Free installation with 18 month contract
  • Free migration with 12 month contract

FTTP 330/50

Average speeds:
300Mbps down / 47Mbps up
£ 45 /month
inc VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 300Mbps average download speed
    (max 330Mbps)
  • 47Mbps average
    upload speed
  • Your choice of a 12 or 18 month contract
  • Free installation with 18 month contract
  • Free migration with 12 month contract

FTTP 550/75

Average speeds:
500Mbps down / 73Mbps up
£ 50 /month
inc VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 500Mbps average download speed
    (max 550Mbps)
  • 73Mbps average
    upload speed
  • Your choice of a 12 or 18 month contract
  • Free installation with 18 month contract
  • Free migration with 12 month contract

FTTP 1000/115

Average speeds:
900Mbps down / 110Mbps up
£ 55 /month
inc VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 900Mbps average download speed
    (max 1000Mbps)
  • 110Mbps average
    upload speed
  • Your choice of a 12 or 18 month contract
  • Free installation with 18 month contract
  • Free migration with 12 month contract
Most Popular

FTTP 80/20

Average speeds:
67Mbps down / 18Mbps up
£ 31
67
/month
ex-VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 67Mbps average download speed
    (max 80Mbps)
  • 18Mbps average
    upload speed
  • Your choice of a 12 or 18 month contract
  • Free installation with 18 month contract
  • Free migration with 12 month contract

FTTP 160/30

Average speeds:
150Mbps down / 27 Mbps up
£ 33
33
/month
ex-VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 150Mbps average download speed
    (max 160Mbps)
  • 27Mbps average
    upload speed
  • Your choice of a 12 or 18 month contract
  • Free installation with 18 month contract
  • Free migration with 12 month contract

FTTP 330/50

Average speeds:
300Mbps down / 47Mbps up
£ 37
50
/month
ex-VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 300Mbps average download speed
    (max 330Mbps)
  • 47Mbps average
    upload speed
  • Your choice of a 12 or 18 month contract
  • Free installation with 18 month contract
  • Free migration with 12 month contract

FTTP 550/75

Average speeds:
500Mbps down / 73Mbps up
£ 41
67
/month
ex-VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 500Mbps average download speed
    (max 550Mbps)
  • 73Mbps average
    upload speed
  • Your choice of a 12 or 18 month contract
  • Free installation with 18 month contract
  • Free migration with 12 month contract

FTTP 1000/115

Average speeds:
900Mbps down / 110Mbps up
£ 45
83
/month
ex-VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 900Mbps average download speed
    (max 1000Mbps)
  • 110Mbps average
    upload speed
  • Your choice of a 12 or 18 month contract
  • Free installation with 18 month contract
  • Free migration with 12 month contract
Most popular
FTTP is not delivered over a phone line, so no phone line is included. You can add our Hosted VoIP service if you want phone service. Use our broadband checker to check availability in your area. Minimum contract term of either 12 or 18 months applies (you can select your preference when ordering). Free installation offer waives standard new line install charges which will cover normal installations. If you ask an Openreach engineer to do additional work above and beyond a standard install this may incur Time Related Charges and/or other additional charges from Openreach.  These charges are not covered and you will need to pay for these if you incur them.

Our FRITZ!Box routers provide amazing performance at a great price

We believe in choice, and we know that different customers have different needs when it comes to router hardware. That’s why we offer a choice of FRITZ!Box router models. File Sanctuary broadband customers get significant discounts on these routers, and they’re yours to keep forever. We don’t lock them to our network either, so if you want to use them with a different ISP in future, you’re free to do so — although we hope you’ll be delighted with our service!

Setup couldn’t be simpler: just plug them in to your File Sanctuary broadband, wait 10 minutes, and they’ll set themselves up automatically with your broadband connection details.

Click the buttons below to learn more about our two FRITZ!Box routers, as well as the optional FRITZ!Repeater and FRITZ!Fon accessories.

FRITZ!Box 7690

Our futureproof router, with Wi-Fi 7 technology and support for broadband speeds up to 2.5Gbps
ÂŁ180 + VAT ÂŁ216 inc VAT for File Sanctuary broadband customers
(RRP ÂŁ274.17 + VATÂŁ329 inc VAT)
Now available!
The top-end model in our router lineup, the FRITZ!Box 7690 offers ultra-high-speed Wi-Fi 7 at up to 5760 Mbps, 2.5 Gbps WAN port, one 2.5 Gbps LAN port, and two 1 Gbps LAN ports. With support for all our broadband technologies, you can use the DSL port to connect to SOGEA, or use the 2.5 Gigabit WAN port to connect to a SOGFast modem or an FTTP ONT. It also has wide range of features for your home network and smart home, plus a complete telephone system with a DECT base station that works great with our Hosted VoIP service — perfect for replacing your analog landline. Just pop your analog landline phone into the port on the back, or add one of our FRITZ!Fon C6 DECT handsets!

Wi-Fi 7 – the new generation of Wi-Fi with multi-gigabit!
Wi-Fi 7 brings top Wi-Fi speeds and offers even more powerful connections for multiple devices. It’s therefore ideal for real-time applications such as gaming, virtual reality or video calls. Wi-Fi 7 is perfectly integrated into the FRITZ! ecosystem – all wireless devices work together optimally in the Mesh Wi-Fi, supplying you with top speeds.

The seventh generation of Wi-Fi has a few tricks up its sleeve to help perfect your Wi-Fi experience: Multi-Link Operation (MLO) means Wi-Fi 7 devices can transmit data on multiple frequency bands simultaneously. With punctured mode, your Wi-Fi can circumvent interference. Your FRITZ!Box automatically ensures you have the best connection.

The new Wi-Fi 7 standard adapts to your current environment and also works perfectly with all older wireless devices.

Mesh Wi-Fi with FRITZ!
The FRITZ!Box 7690 supports Mesh Wi-Fi, meaning your videos, music and photos seamlessly reach every corner of your home, apartment or office. FRITZ!Repeater, FRITZ!Powerline or other FRITZ!Box models adopt the settings of the FRITZ!Box at the internet connection and all devices are always optimally connected – automatically and reliably.

With Mesh you enjoy high speeds while surfing, streaming or gaming. Instead of waiting for breathtaking 4K streaming and your favorite music, your media will wait for you.

Automate your Smart Home with Zigbee
The FRITZ!Box 7690 is the ideal hub for your smart home, offering practical automation for energy, heating, lighting and more. Control your Smart Home devices with schedules, scenes or routines. The FRITZ!Box supports Smart Home products via DECT. It also integrates smart home devices from other manufacturers, such as LED lights, via Zigbee. The FRITZ!App Smart Home is the ideal remote control for your FRITZ! Smart Home, both at home and on the go.

The USB port is perfect for FRITZ!NAS and the FRITZ! media server: Connect an external hard drive to your FRITZ!Box and you have access to it throughout your home network.

Making phone calls fun
The FRITZ!Box 7690 includes a complete telephone system. You can register up to six DECT phones to the built-in DECT base station; with FRITZ!Fon you’ll never want to hang up the phone! In addition, you can set up up to five answering machines and manage call lists. Notifications about missed calls or incoming voice messages ensure you’re always up to date. You can also sync your online contacts from Google, Apple and many more with your FRITZ!Box.

FRITZ!Apps for added convenience
With the FRITZ!Apps you can also use your smartphone to access FRITZ!Box convenience features, make phone calls in the home network and keep an eye on your Smart Home.

FRITZ!Box, for safety’s sake
The security concept covers all areas of the FRITZ!Box: secure browsing thanks to the built-in firewall, Wi-Fi protected with an individual network key upon delivery, and guest access that lets friends and family access the internet but not your home network. These and many other features make your communication secure.

FRITZ!OS: The genius behind FRITZ!
FRITZ!OS is the smart operating system for all FRITZ! products. It combines ease-of-use with versatile features and comprehensive security. A clear user interface and wizards accompany you every step of the way. Regular updates keep your FRITZ!Box up to date – you can also turn on automatic updates.

FRITZ!Box 7530 AX

A great cost-effective router, with Wi-Fi 6 technology and support for broadband speeds up to 1Gbps
ÂŁ90 + VAT ÂŁ108 inc VAT for File Sanctuary broadband customers
(RRP ÂŁ165.83 + VATÂŁ199 inc VAT)
The cost-effective model in our router lineup, the FRITZ!Box 7530 AX offers high-speed Wi-Fi 6 at up to 1800 Mbps, and four 1 Gbps LAN ports. With support for all our broadband technologies, you can use the DSL port to connect to SOGEA, or use the Gigabit WAN port to connect to a SOGFast modem or an FTTP ONT. It also has wide range of features for your home network and smart home, plus a complete telephone system with a DECT base station that works great with our Hosted VoIP service — perfect for replacing your analog landline. Just pop your analog landline phone into the port on the back, or add one of our FRITZ!Fon C6 DECT handsets!

Wi-Fi 6 – High-speed Wi-Fi for all devices
Smartphones, tablets, game consoles and computers – the number of devices per household is increasing all the time. The FRITZ!Box 7530 AX is designed for this and supports next-generation Wi-Fi 6. New transmission methods ensure top Wi-Fi speeds. And best of all: Wi-Fi 6 achieves optimal data rates even when you’ve got multiple devices connected to your home network at the same time.

Established standards such as Wi-Fi 5 and 4 also ensure compatibility with all devices.

Mesh Wi-Fi with FRITZ!
The FRITZ!Box 7530 AX supports Mesh Wi-Fi, meaning your videos, music and photos seamlessly reach every corner of your home, apartment or office. FRITZ!Repeater, FRITZ!Powerline or other FRITZ!Box models adopt the settings of the FRITZ!Box at the internet connection and all devices are always optimally connected – automatically and reliably.

With Mesh you enjoy high speeds while surfing, streaming or gaming. Instead of waiting for breathtaking 4K streaming and your favorite music, your media will wait for you.

Making phone calls fun
The FRITZ!Box 7530 AX includes a complete telephone system. You can register up to six DECT phones to the built-in DECT base station; with FRITZ!Fon you’ll never want to hang up the phone! In addition, you can set up up to five answering machines and manage call lists. Notifications about missed calls or incoming voice messages ensure you’re always up to date. You can also sync your online contacts from Google, Apple and many more with your FRITZ!Box.

FRITZ!Apps for added convenience
With the FRITZ!Apps you can also use your smartphone to access FRITZ!Box convenience features, make phone calls in the home network and keep an eye on your Smart Home.

FRITZ!Box, for safety’s sake
The security concept covers all areas of the FRITZ!Box: secure browsing thanks to the built-in firewall, Wi-Fi protected with an individual network key upon delivery, and guest access that lets friends and family access the internet but not your home network. These and many other features make your communication secure.

FRITZ!OS: The genius behind FRITZ!
FRITZ!OS is the smart operating system for all FRITZ! products. It combines ease-of-use with versatile features and comprehensive security. A clear user interface and wizards accompany you every step of the way. Regular updates keep your FRITZ!Box up to date – you can also turn on automatic updates.

FRITZ!Repeater 3000 AX

Expand your Wi-Fi coverage to get great signal in every spot of your home or office
ÂŁ100 + VAT ÂŁ120 inc VAT for File Sanctuary broadband customers
(RRP ÂŁ157.50 + VATÂŁ189 inc VAT)
More Wi-Fi everywhere — with Wi-Fi 6
Wi-Fi 6 meets the needs of networks with an ever increasing number of wireless devices. Smartphones, tablets, PCs, 4K TVs, speakers, and smart lights: more and more devices are being used simultaneously in your Wi-Fi network.

The FRITZ!Repeater 3000 AX operates on three Wi-Fi bands that are intelligently used in parallel. As a result, the FRITZ!Repeater 3000 AX always chooses the most efficient path to the router and the connected wireless devices. As a result, all connections in the home network achieve high data rates and even the most demanding Wi-Fi scenarios can be realized.
Mesh Wi-Fi with FRITZ!
The FRITZ!Repeater 3000 AX supports Mesh Wi-Fi, meaning your videos, music and photos seamlessly reach every corner of your home, apartment or office. How does it work? The FRITZ! devices work together as part of a single network, communicating with each other and optimizing wireless devices and network usage.

With Mesh you enjoy high speeds while surfing, streaming or gaming. Instead of waiting for breathtaking HD television and your favorite music, your media will wait for you.
Easy to install thanks to WPS
The FRITZ!Repeater 3000 AX supports uncomplicated, automatic registration using the Wi-Fi Protected Setup (WPS) standard. A touch of a button is all it takes: Repeaters and WPS-enabled routers, such as FRITZ!Box, then connect automatically. The FRITZ!Repeater adopts the Wi-Fi settings and is ready for use immediately.

Wireless freedom
The two gigabit LAN ports, via which the latest network-compatible devices can be integrated into the home network without Wi-Fi, ensure high speeds. The FRITZ!Repeater 3000 AX bridges the distance to the router via Wi-Fi or cable. And if your home already has cables, the repeater can switch to LAN bridge operating mode so that an existing network cable or FRITZ!Powerline can be used to connect to the router. This means even longer distances can be bridged effortlessly.
Easy to operate and update
From ideal positioning to the optimum frequency channel: The repeater supports you with LEDs, FRITZ!App Wi-Fi, software wizards and a clear, user-friendly interface. The FRITZ!Repeater 3000 AX also benefits from new features provided in free updates.

Secure encryption for Wi-Fi networks
In addition to the established WPA2 encryption method, the FRITZ!Repeater 3000 AX also supports the latest WPA3 method with enhanced security features. This allows the repeater to establish secure connections to modern routers and your Wi-Fi is well protected.

FRITZ!Fon C6

Make HD calls with our DECT phone that pairs perfectly with your FRITZ!Box and File Sanctuary VoIP
ÂŁ65 + VAT ÂŁ78 inc VAT for File Sanctuary broadband customers
(RRP ÂŁ75 + VATÂŁ90 inc VAT)
More convenience on the phone
User friendliness is very important to us. Making phone calls convenient for you Thanks to the updated ergonomics and intuitive operation, the FRITZ!Fon C6 is even easier to hold when making calls. The feel of the keypad is even better and the tactile keys make the phone safe and easy to use.

Individual start screens and designs
Keep an overview of your calls or select a start screen that displays the technical data of your FRITZ!Box such as its connection status and wireless LAN usage. Alternatively, opt for the retro design with an analog clock in different designs. The choice is yours!
Natural sound thanks to HD telephony
For ultimate speech intelligibility, the FRITZ!Fon C6 supports HD telephony, which transmits voices more naturally than traditional voice transmission. Phone calls are fun – with the FRITZ!Fon C6 and its clear, pleasant sound.

Making phone calls fun
The FRITZ!Fon C6 offers all of the familiar FRITZ!Fon features, including HD telephony, an answering machine, and multiple telephone books. Convenience features such as Smart Home applications, web radio, receiving emails, baby monitors or alarms are also included.

New features such as the display of town/city or country names for calls or the addition of up to five own ring tones are also available for the FRITZ!Fon C6 thanks to FRITZ!OS 7.
Fully loaded with FRITZ!Box
Configuring the FRITZ!Fon C6 is so easy and takes no time at all. Simply register the phone on the DECT base station and you’re all set. You can either add numbers and contacts for all phones in the FRITZ!Box menu or save them directly in the FRITZ!Fon.

Combine a FRITZ!Box that has a DECT base station and the FRITZ!Fon and take complete advantage of a dream team in the world of telephony! Together, all of the FRITZ!Fon C6’s features are available to you, with new ones added via regular updates.

Carefree calling
The FRITZ!Fon C6 is equipped with latest voice encryption standards upon delivery. There’s no additional configuration needed – You can use the phone right away.

Frequently asked questions

No, you can have FTTP as a standalone product — no phone line required!
The Ofcom regulated process to transfer broadband requires the lead time to be a minimum of 10 working days. As standard we will transfer your connection in the shortest possible time, but if you need us to extend this window please make sure we are aware at the point of order.

We strongly recommend using one of our FRITZ!Box routers, as they’re battle-tested and we know that they work well on our network to get the best possible speeds. If you use our routers, our support team can also provide extended support for your router even as far as helping you with things such as changing your Wi-Fi settings, configuring port forwarding, helping you set up your VoIP service, and more.

You might have bought your own router or have one from your existing ISP, and you may be wondering if you can use it on our network. We offer a standards-based service and we don’t do anything to block third party routers. Provided your existing router is compatible with the technical standards relevant to the service you’re ordering from us, then you may find your existing router will work with our services. There are some caveats however:

  • Many third-party routers falter at ultrafast speeds due to having hardware that cannot keep up with such high speeds. We recommend checking the maximum WAN-to-LAN routing speed for your router, as this is often different from (and sometimes significantly below) the speed of the WAN interface.
  • We do not provide configuration support for third party routers beyond the PPPoE connection configuration settings. This means that if you need help managing your Wi-Fi network, changing port forwarding settings, etc, you will need to resolve this on your own. If this is something you’re likely to need help with, you should choose one of our routers instead.
  • Some ISPs provide routers that are locked to their network, or use different technologies. These routers can usually only be used with the service provider that issued the device, so you won’t be able to use those routers with us. Examples of companies that provide locked or incompatible routers are Virgin Media, BT, Plusnet, and Sky, although they are not the only companies that use locked routers.
  • If you encounter any technical issues that turn out to be caused by your router, we might need to suggest that you use one of our routers instead.

Standard costs

Activation charges

  • FTTP Activation (18 month contract) FREE

    If you don't have FTTP yet but would like to order it, we'll install it for you for free, subject to a 18 month minimum contract.

  • FTTP Activation (12 month contract) ÂŁ78 inc VAT

    If you don't have FTTP yet but would like to order it with a shorter contract term, you will need to pay for the installation charges.

Migration charges

  • FTTP Migration (12 or 18 month contract) FREE

    If you wish to migrate your FTTP service to us from another FTTP provider, there is no charge to do so, subject to a 12 or 18 month minimum contract (your choice). You must already have an active FTTP service to migrate. Stopped FTTP lines, or migrations from other technology types (ADSL, FTTC, SOGEA, SOGFast) would be new installs.

Modify charges

  • Cease Charge ÂŁ43.20 inc VAT

    If you cease a broadband connection our carrier applies this fee to disconnect FTTP service. You do not have to pay this if you're simply switching to another provider (unless that provider is using LLU). You do have to pay this if you cease your FTTP service, or if your new provider is using LLU. File Sanctuary does not profit from this charge, this charge is passed along to you at cost price.​

  • Early Termination Fee (12 month contract) ÂŁ78 inc VAT

    If you break your contract before the minimum term, an Early Termination Fee is chargeable, in addition to the remaining balance of your contract term. For 18 month contracts the Early Termination Fee above does not apply, but the remaining balance of your contract term will still be charged.

Standard costs

Activation charges

  • FTTP Activation (18 month contract) FREE

    If you don't have FTTP yet but would like to order it, we'll install it for you for free, subject to a 18 month minimum contract.

  • FTTP Activation (12 month contract) ÂŁ65 + VAT

    If you don't have FTTP yet but would like to order it with a shorter contract term, you will need to pay for the installation charges.

Migration charges

  • FTTP Migration (12 or 18 month contract) FREE

    If you wish to migrate your FTTP service to us from another FTTP provider, there is no charge to do so, subject to a 12 or 18 month minimum contract (your choice). You must already have an active FTTP service to migrate. Stopped FTTP lines, or migrations from other technology types (ADSL, FTTC, SOGEA, SOGFast) would be new installs.

Modify charges

  • Cease Charge ÂŁ36 + VAT

    If you cease a broadband connection our carrier applies this fee to disconnect FTTP service. You do not have to pay this if you're simply switching to another provider (unless that provider is using LLU). You do have to pay this if you cease your FTTP service, or if your new provider is using LLU. File Sanctuary does not profit from this charge, this charge is passed along to you at cost price.​

  • Early Termination Fee (12 month contract) ÂŁ65 + VAT

    If you break your contract before the minimum term, an Early Termination Fee is chargeable, in addition to the remaining balance of your contract term. For 18 month contracts the Early Termination Fee above does not apply, but the remaining balance of your contract term will still be charged.