Blog

Support over the Christmas break 2022

As usual for the holidays, we’ll be operating a reduced support service for the Christmas break. This year that will be from 6pm GMT on December 21, 2022 until 10am GMT on January 5, 2023. If you need to contact us over the holidays, the best way to reach us is to create a support ticket. Please bear in mind that ticket responses may take a little longer over the holidays. Telephone technical support will be unavailable over the holidays, […]

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Microsoft Office becomes Microsoft 365

After 30 years of Microsoft Office, a major rebranding will see it being renamed as Microsoft 365 as part of Microsoft’s expansion of its productivity suite. What, who, and how? Microsoft has announced that starting in November, Office.com (the Office mobile app and the Office app for Windows) will all become part of the re-branded Microsoft 365 app. These changes will apply to everyone who uses the Office app for work, school, or personal use. Office 365 subscriptions were first

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Microsoft apps you may not know about

In this insight, we look at several Microsoft products and apps that you may not know much about, but which could be helpful to your business. Stream This secure video sharing service allows businesses to upload and share videos e.g. meetings and training sessions. With Stream, users can comment on videos, and tag descriptions or timecodes to any point in a video that they want to discuss. Find out more here. Delve This is an app that is used to

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First update for Windows 11: What does it include?

With the news that as of 20 September 2022, the new Windows 11 update started its rollout in 190+ countries, we look at what it includes and how these elements could benefit your business. The focus Microsoft says that the new Windows 11 22H2 update takes account of the move to flexible work, and is focused on the four key areas of: Making the PC easier and safer to use. Empowering people to be more productive. Making Windows the best

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Nearly half of employees use risky login practices

A new study by 1Password has revealed that almost half of employees put their companies at risk by using risky online habits to avoid difficulties logging in and out of apps at work. Taking risks with company security The study, by passwords manager maker 1Password which surveyed 2,000 US workers, found that 44 per cent said that the hassles of trying to log in and out of work apps has a negative effect on their mood or their productivity. Also,

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State of the Sanctuary 2021

A year ago when I was writing the last State of the Sanctuary blog post, I had no idea what laid ahead in the months that followed. Like something out of a disaster movie’s early scenes, the news reports of the situation in China were almost just background noise, not garnering much attention. At that point I don’t think any of us truly expected the year that lay ahead of us. So much changed in such a short space of

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Now Available: Ubuntu 20.04

We’re pleased to announce support for Ubuntu 20.04 on the File Sanctuary Cloud! Ubuntu 20.04 is the latest LTS (long term support) release of Ubuntu. An LTS release means that maintenance and security updates will be released for this version for the next five years. We’re supporting Ubuntu 20.04 in 64-bit and for those of you that like to have a hosting control panel, you can opt to have Plesk pre-installed to help you manage your Cloud Server. Ubuntu 20.04

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State of the Sanctuary 2020

State of the Sanctuary 2020

Not only is it a new year, but it’s a new decade! Once again it’s time for our annual State of the Sanctuary blog post with a roundup of what happened in 2019 and what lies ahead in 2020. Uptime matters In 2019 we continued our commitment to reliability, with uptime for our Cloud platform over the full year being a strong 99.965%. Don’t forget that our status page is the go-to place to learn about scheduled maintenance and service availabilty information. This

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